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1. Width: Measure outside to outside of the wood jamb.
2. Length: Measure outside of the wood jamb from the top past the threshold to the floor.
For example if your rough opening measures 33 1/2"W x 75 1/2"L you would select the nearest size and order a 34"W x 76"L.
Note: This should be the same measurements if you removed the door and measured the rough opening.
3. To determine if your door is right or left hinged, look at the door from the outside to see which side the hinges are on.
1. Make certain all mounting surfaces (siding seams included) are securely fastened and flat around perimeter of door opening.
2. Apply a suitable non-hardening sealant tape (Putty Tape or Butyl Tape) to the backside of the door's mounting flange.
3. Do not remove any shipping clips or fasteners and keep the door closed and locked during the installation. Opening the door prior to the installation will destroy the pre-squaring by the manufacturer.
4. Insert the door assembly carefully into the rough opening. Make certain the door sill is secure on the floor. Move door to the hinge side until it is firmly against the stud.
5. Proceed to fasten door with Hex Head Screws. Drive the first 3 screws into the outer pre-punched flange in the middle at the hinge side. Then, drive the next 3 screws in the middle on the lock side. Then, secure the balance of the hinge side, across the sill, up the lock side and the header.
6. Remove the shipping clips and open the door. Install the Locks, Storm Door Hardware and Safety Chain.
7. Make sure 2 long screws are installed through the storm door closer bracket fastened to the jamb. This is to anchor the bracket securely to the hinge side stud.
8. If the inner door is secured to the jamb with butt type hinges (some six panel doors), run one long screw through each hinge on the jamb side to penetrate the stud.
9. Some doors will have an adjustable stop. Adjust the stop to the exterior of the inner door to insure a good seal.
If these steps are followed, the door will be sealed and operate properly.
Star Mobile Home Supplies stands behind each product that we sell. If you encounter any problems with the merchandise in your order, follow the instructions below for the quickest resolution as we strive for your total satisfaction.
NON-RETURNABLE ITEMS: All electrical and furnace parts, all furnace and HVAC units.
Returned To Sender
Any Package returned as unable to deliver will only get refunded for items not shipping. We will not reship items
Any product damaged during shipment should not be accepted at delivery. Refuse shipment on any item visibly damaged beyond your acceptability. Concealed damage must be reported within 3 business days to be eligible for any credit or replacement.
After an order has been placed but before it has shipped, the order can be canceled. Once your items are on the road, cancellation is subject to the restocking fee and shipping charges in both directions.
Defective products will be replaced or repaired according to the terms of the original manufacturer's warranty
IMPORTANT: The merchandise is in good condition when the carrier picked them up from our manufacturer. It is the responsibility of the trucking company to delivery the merchandise to you in the same condition. It is very important that you do not accept damaged or missing number of products unless noted by the truck driver in the bill of lading. It is possible that the damaged incurred might be hidden or what we call "concealed" damage. In both cases, anytime a damage or shortage in the merchandise happen, you have only 3 days from delivery date to report the damage. We will be responsible for filing claims against the trucking company. At the end of the 3rd day the merchandise is no longer eligible for "claim", and since you signed and accepted the merchandise you now own it.
With large items shipped via trucking, the freight carrier will call you to set up a convenient delivery time during normal business hours. Signature is required for acceptance of delivery - inspect contents in undamaged condition before signing the bill of lading. ( Please Have Someone There To Look Over It )
We reserve the right, in extreme circumstances, to require additional fees before shipment. This comes into effect most on-remote locations, or you use lift gate and did not pay for when ordering. If unsure, please call.
If a shipment is refused due to damage we will refund you in full and WILL NOT reship to due to possible damage again .
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